Cloud telephony is also called as hosted telephony or hosted VoIP. This system does host and manage a business phone system in a private data center. Hence, you don’t anymore need to hold the physical hardware on-site for your business. Cloud telephone system provides communications through the internet. With the announcement that BT will be turning off PSTN and ISDN in 2025, more and more business owners are moving their business’ PBX phone system to the cloud. Read on to know more about the advantages of choosing a cloud based Vonex phones.
Security
Your service provider is responsible for maintaining security of your cloud based phone system. The best hosted telephony service providers will comply with ISO 27001 standards, and will proactively check its systems to provide additional protection for your phone system from external threats.
Flexibility
Relocating business premises and installing new phone lines is a headache for IT managers. But, with a cloud based remote phone setup Brisbane, the whole process can become simpler. You don’t need new phone lines and a network that is given through the internet. Cloud based phone system is also scalable, as it hosts a cost per user approach – means you don’t need to fork out for more than you need. This allows you to scale up or down the licenses needed along with other business requirements. All this make cloud solutions an effective solution for businesses, and allows you to switch up and down as required. Besides all, you can acquire further phone numbers and also allows you to easily check measure the results and the ROI.
Cost
With a cloud based network solution, you don’t need to buy on-site hardware, thus decreasing your capital outlay from the get-go. Minimum installation is required for the phone system and there is no consistent maintenance costs because the system is automatically updated and maintained from within the service provider’s data center. With an effective cloud based softphones solution, you don’t need multiple phone lines because all communications are delivered through the internet. Thus, you will be saving your business money as well as time. Cost of calls will also be reduced and the running calls over the internet is cheaper than running over PSTN or ISDN because of the minimum infrastructure costs involved in the call process.
Disaster recovery
Choosing a cloud based phone system does not require a physical hardware, so you are guaranteed with added security because your phone system will not be stolen, and also there is no risk of damage to the phone system during emergency. In emergency situations like fire, flood or any other disaster, you can assure that there will be business as usual because it is possible to configure the primary and failover call routes in case of an emergency. Calls will be forwarded to your mobile or to the predetermined location, which helps you effectively instigate your disaster recovery for voice.
Productivity
Cloud telephone systems allows workers to work flexibly from wherever they prefer and easily links to your desktop, mobile phone, instant messaging and other apps for a unified communication solution.